Answers
Frequently asked questions
A quiet handbook to our frames, textile prints and how we work. Can't find your answer? Write to the studio.
Frames
What are Lilly Lights frames made of?+
Precision-milled aluminium profiles with a fully backlit LED array. Not edge-lit — the entire surface glows evenly at a warm 2700–3000K.
Which colours are available?+
Black, Grey and White. Each colour is a factory-finished aluminium profile, not a coating that scratches off.
Are the frames dimmable?+
Every frame is available as non-dimmable or dimmable (+€100). Dimmable frames ship with an inline dimmer on the power cable.
Can I choose the cable colour and length?+
Yes. Cables come in Black or White, in 2m, 3m or 5m. You also choose the cable exit corner (bottom-left, bottom-right, top-left or top-right).
Textile prints
What material are the prints?+
200 g/m² SEG textile (Silicone Edge Gasket). A soft, matte fabric with a silicone strip sewn along the edge that tucks neatly into the frame channel.
Can I change the print later?+
Yes — that is the whole idea. Pop the fabric out, tuck a new one in. Order additional prints anytime from the Textile Prints page.
Which sizes are available?+
40×60, 50×50, 60×90, 70×70, 70×100, 80×120, 100×100 and 120×80 cm. Need something else? Request a custom quote (30×30 up to 150×305 cm).
Can I use my own artwork?+
Yes. Upload your own file, or paste any design URL from Walljar.com — the full Walljar catalogue is available as backlit textile.
Ordering & delivery
How do I order?+
Three steps: pick a frame, pick a textile print, check out. See our How to order guide for the full walkthrough.
Which payment methods do you accept?+
iDEAL, credit card, PayPal, Klarna and Apple/Google Pay via secure Shopify checkout.
How long does shipping take?+
Frames and prints are made to order in Rotterdam. Standard lead time is 5–10 working days, plus carrier transit.
Do you ship internationally?+
Yes, across the EU and UK. Rates and duties are calculated at checkout.
Installation & care
Is installation difficult?+
No. Frames come with a mounting bracket and screws. Hang like a picture, plug in, tuck in the textile. Most rooms take under 15 minutes.
How much power do they use?+
Roughly 15–60W depending on size — comparable to a modern LED bulb. All drivers are CE-certified for continuous use.
How do I clean the textile?+
Remove the fabric and dust with a soft brush, or spot-clean with a damp cloth. Do not machine wash.
What is the warranty?+
Two years on frame, driver and LED array. See our warranty details on request.
Still curious?
Contact the studio